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THE HUSTLE YARD

WHOLESALE CLOTHING

WHOLESALE ENQUIRY

Refund & Returns Policy

Last updated: May 8th, 2026

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At The Hustle Yard, we aim to be transparent about the nature of our products and ensure customers understand what they are purchasing.

Nature of Our Products

We sell wholesale clothing bales and resale stock.

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By purchasing from us, you acknowledge that:

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  • Items are pre-owned and/or unsorted

  • Condition, styles, sizes, and brands will vary

  • Not every item will be resellable or suitable for your specific needs

  • We do not guarantee specific brands, quantities, or resale value

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This is reflected in the price and profit potential of our bales.

Returns

Due to the wholesale and mixed nature of our products, returns are assessed on a case-by-case basis.

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Customers must contact us within 14 days of delivery if they wish to request a return.

Please note:

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  • Bale contents, brands, styles, sizes, and resale value are not guaranteed

  • Opened bales may be subject to reduced refunds where the value of the goods has been diminished

  • Returned items must be sent back in the condition received

  • Customers are responsible for return shipping costs unless the issue is due to our error

Refunds

Refunds will only be considered in the following circumstances:

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  • You receive the wrong order

  • Your order arrives significantly damaged in transit

  • There is a serious issue that has not been disclosed

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If approved, refunds may be issued as:

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  • A partial refund

  • A replacement (where possible)

  • A full refund (in rare cases)

What Is Not Eligible for Refund

We do not offer refunds for:

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  • General wear, minor marks, or signs of use

  • Items you are unable to resell

  • Personal preference (style, sizing, brands, etc.)

  • Variations in bale contents

  • Profit expectations not being met

Reporting an Issue

If there is a problem with your order, you must contact us within 48 hours of delivery.

Please include:

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  • Your order number

  • Clear photos of the issue

  • A description of the problem

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📧 Thehustleyard@outlook.com

Return Shipping (if applicable)

If a return is agreed, the item must be sent back in the condition received.

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Return shipping costs:

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  • Covered by the customer unless the issue is our fault

Important

We are committed to being fair and honest, and we expect the same from our customers. Each case will be reviewed individually.

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